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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the common practice of providing a neighbor a key to your home into the technological age. It does away with the necessity of physical keys or access codes and allows you to control who can go in your Peoria home and for what duration. Learn more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to tend to your plants, collect your mail, or take your dog out when you leave home. Typically, you would just give them a house key. There’s now a better way. Thanks to ADT's Trusted Neighbor Feature, you’ll never have to worry about doors left open or lost keys. 

All you need is an ADT home security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how to set it up: 

  1. You grant access to a trusted person, like a neighbor or relative, via the ADT+ app.
  2. Then, you configure permissions. You can assign neighbors timed access, permitting them to enter and exit during a particular timeframe, or event-based access. To illustrate, if a package is delivered, the system can unfasten the door to let your neighbor take it inside once it validates them.
  3. Once you’ve programmed access, your Google Nest Doorbell with familiar face detection verifies your neighbor as they proceed toward the door.
  4. Your ADT system will disarm and deactivate the lock when the approachee is authenticated as a permitted guest.
  5. You are sent instant notifications as your family member, friend, or neighbor enters and departs. The app also offers a detailed log. 
  6. Once the trusted neighbor exits, your smart door lock secures automatically to protect your home.

You are able to authorize access for any person you wish, such as a housesitter, a maintenance worker, or a companion who shows up when you’re out. This tool is also beneficial during emergencies, particularly when you’re off site. To illustrate, if a water sensor triggers, your system can grant event-driven access so a neighbor can turn off the water. The user-friendly app makes setting permissions simple. 

Make Your Peoria Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Peoria home more adaptable and secure. This tool isn’t only for neighbors and guests, as you’ll appreciate the face recognition and auto-unlock operability when you’re carrying little ones or packages. After you're inside, the door automatically secures behind you.

Design Your ADT Home Security System In Peoria With The Latest Tools

Enjoy like ADT Trusted Neighbor and smart video cameras with a new home security system in Peoria from Secure24 Alarm Systems. A nationally known ADT dealer, we’re thrilled to bring you the latest innovations from the top name in home security. Reach out to (309) 316-6084 today to design your package. Our skilled team can answer whatever questions you have about Google Nest cameras, the ADT+ app, and how to get everything working in unison.